The Electricity Company of Ghana (ECG) has today begun their clampdown on customers who enjoy their service without paying.
The operation dubbed, “Operation No Free Consumption” will end on February 16, 2024.
“The Electricity Company of Ghana (ECG) wishes to inform all customers and users of electricity who are consuming electricity without paying for it that ECG is embarking on Operation No Free Consumption, effective Thursday, 1st February, to Friday, 16th February, 2024.”
As part of the operation, personnel of the company will update customer details including phone numbers, GPS addresses and other information as well as collect any arrears and disconnect for non-payment of arrears.
Additionally, the officers will pick pictorial readings of all postpaid meters with their new meter reading electronic device (Zeus Mobile device) and capture/regularize all SHEP/non-ECG meters on our Zeus mobile device for customers to pay the regularization fee.
It noted, “In view of this exercise, the regional and district offices will operate with a lean staff pool who will provide essential services to customers during this exercise.”
In conjunction with this, the ECG will undertake a nationwide meter audit which will last for the rest of the year.
In a notice released last month, the Company said the audit will cover both prepaid and postpaid meters across the country, it said in a notice on January 29, 2024.
It is aimed at authenticating the integrity of the meters within ECG operational areas.