ECG Introduces Initiative To Capture Actual Postpaid Bills
The Electricity Company Ghana (ECG) as part of efforts to ensure sanity prevails in their billing processes has introduced an initiative to effectively capture postpaid bills across the country.
The initiative is dubbed “Operation Fix the Bill & Pay the Bill”, a notice by the company said.
“The Electricity Company of Ghana Limited wishes to inform our cherished customers and the general public that the Company will embark on an exercise dubbed Operation Fix the Bill & Pay the Bill, effective Monday, 6th November to Monday, 11th December 2023 in all ECG operational areas.
“This Operation Fix the Bill & Pay the Bill aims at capturing the consumption readings of our postpaid customers to enable the company to produce actual bills.”
The initiative will also aid in verifying the integrity of meter readings, build confidence in the bills delivery as well retrieve arrears owed by customers, according to the ECG.
The initiative is anticipated to trim down the staff of the ECG in their regional and district offices.
It added, “ECG wishes to state that the Public Utilities Regulatory Commission’s LI (2413) gives us full access to all our installations, therefore customers and the general public are being advised to cooperate with ECG to carry out our mandate.”
The initiative is similar to the Revenue Mobilisation initiative of the Company.
