GRA Unveils Unified Platform for Improved Tax Administration
The Ghana Revenue Authority (GRA) has launched an Integrated Tax Administration System (ITAS), a unified platform set to replace the existing GITMIS and Taxpayer Portal.
The launch ceremony, held at the Accra West Area Office and Kaneshie Taxpayer Service Centre (TSC), marked the beginning of a pilot phase that signals a definitive shift from manual and semi-manual tax administration processes toward a streamlined, taxpayer-centric future.
Project owner and Deputy Commissioner of Operations for the Domestic Tax Revenue Division (DTRD), Mr Robert Gbadegbe, set an ambitious benchmark for the platform — one that not only replaces GITMIS but surpasses it, delivering a more robust and seamless experience for both GRA officers and taxpayers.
Commissioner-General, Mr Anthony Kwasi Sarpong, praised the ITAS project team for their exceptional pace, noting that they delivered the pilot-ready system in roughly nine months, half the projected 18-month timeline.
“For too long, we have relied on manual and semi-manual ways of doing things,” he said.
“This comprehensive digital platform is a great milestone that will drastically improve revenue mobilisation.”
The Commissioner-General designated the Kaneshie TSC as the standard-bearer for ITAS, responsible for mastering the system and training other offices nationwide ahead of the full rollout.
He also reaffirmed GRA’s commitment to ease of use, pledging that the bureaucracy of the past would not follow the Authority into its digital future.
The pilot phase at Kaneshie TSC is expected to run for two months, with a gradual rollout to all other TSCs. A full national rollout is targeted for September 2026.
Also present at the launch were Ms Anna Marian Atuah, Accra West Area Director; Mr Sam Opoku-Boadu, Assistant Commissioner for Digital and Innovation Technology; Mr Daniel Edisi, former Deputy Commissioner of Operations who doubles as the former project owner; and Mr Benjamin Nsiah, Head of the Kaneshie TSC.
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