ECG Goes After Customers With Arrears
The Electricity Company of Ghana (ECG) has commenced its routine operation to mobilise revenue from defaulting customers.
The nationwide exercise began on Monday, October 13 and is expected to end on Friday, October 31, 2025.
In a notice, it said the exercise will focus on all categories of customers with arrears, including residential, commercial, industrial, Ministries, Departments and Agencies.
The exercise will include Bill distribution, New Service Connections Updates, Flat Rate Customer Regularisation, Faulty/Foreign Meter Identification & Replacement.
“This exercise will be monitored by special teams who will apprehend and prosecute customers who have connected electricity illegally, or attempt to interfere with the exercise, or undertake illegal self-reconnection after disconnection.”
It therefore encouraged customers with arrears to pay their bills now to avoid disconnection and payment of a penalty for reconnection.
Meanwhile, it directed customers who are unable to access their bills to visit the nearest ECG Office for assistance.
Story by Hajara Fuseini
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